Testimonials

Thank you very much for all the time and effort you put into trying to find me a car........... You have a lot of integrity and we know we can rely on you and trust you.

Appreciative client - September 2011

Thanks very much for all the good work carried out by KSM before i took delivery.I must say the Jaguar s type is just lovely.I took her out twice today being a nice dry day.Im very happy with my purchase from KSM.All the very best. Hi Ken.Thanks for everything..... You have a great team around you.Thats what makes the wheels go around so smoothly..... I hope youll be around for ever.Even though you are KSM i will award you the QSM for motoring and the way you look after people.I have read your write ups they are so interesting i was glued to the screen and would not leave until i had read everything.Cheers.

Appreciative buyer from Auckland - July 2011

....... LOVE the XJ8, its a great advertisement for you down here.

Buyer from Paraparamau - June 2010

I would like to acknowledge Ken, Eric, Ian and the team at Ken Stout Motors for their invaluable help to Jaguar owners to keep their cars on the road, at an affordable cost.

Jaguar Mag contributor - January 2010

Had a lovely traffic free evening drive back (to Tauranga) on cruise control Spicy,my cat, was all over the jag when I arrived!! Very nice to meet and deal with you. Excerpt from email by XK8 buyer

Tauranga buyer - March 2009

You guys have got the best reputation around for Jaguars.

Classic Car Club Enthusiast - December 2008

Having just recently purchased a Jaguar X300 XJ6 from Ken, my second car in less that 6 months from them, I have to once again say it is an absolute pleasure to deal with Ken and his extremely friendly staff, my sincere thanks also goes to Andrew for all his assistance and knowledge.

Very Happy Jaguar Owner - November 2006

I ve been your customer for over a year and like most people I am always concern about surprises when place my car to be repaired or just for a service. With Ken Stout Motors is no different I always get surprised but in a positive way. The quality of service provided by your shop is far way above any standard in the local market. It is fast, reliable, fair priced and most important the people are just Fantastic. I would like to thank you for the consistent quality and my special thanks to Andrew McKenzie who is always welling to help and look after my car as his own. I m a loyal customer and I always take any opportunity to advertise your services among my friends. Please receive my congratulations and extend to your crew.

Happy Customer - October 2006

........... Anyway, my WOF experience has been somewhat enhanced over the last few years by using Ken Stout Motors on the Shore (ph. 444-9290.) Ken Stout was recommended to me by club member ***** ***** when I used to live on the shore, and after using them once it's hard to imagine ever using anyone else again! What I like about these guys is that, while not being shy to fail a car if it deserves to be failed, they don't fail a car simply because it is old and, by some twist of logic should be failed on that basis alone (Vehicle Testing Stations anyone?) Additionally, they know cars like old Rovers and Jags like the back of their hands. Indeed, they are just in the final stages of a full restoration of a P5B Coupe at the moment - they don't have to ask you how the lights work! On testing day the Land Rover, naked without canopy, made its way to Ken Stouts' and then, akin to a doctors examination, was prodded and poked in its private parts whilst notes were furiously scribbled on a clipboard. Naturally, the Land Rover left in disgrace, having failed on three things: lights ("this is a Land Rover, it doesn't need lights!") exhaust ("you mean its only supposed to come out the end of the pipe?") and; brake fluid leaks ("it's old and incontinent!")

Rover Club Editor - September 2006

Very many thanks for going that 'extra mile' and faxing the letter to me

Assistance vwith insurance claim - June 2006

Just wish to thank Ken for the excellent service recently receieved when buying my Rover P6b. It is refreshing to find good old fasion customer service still available. keep up the good work.

Rover buyer - June 2006

Hi Ken, It was a pleasure to see how the Kiwi's do Jags. Probably a bit more seriously at your place than any other that I saw in NZ, a whole lot more serious, than I do it here in Sydney.

Visiting Jaguar Specialist from Australi - March 2006

I'm really glad to be able have finally meet you here. We certainly are glad Also, you have an immaculate showroom and thank-you for the chance for us to visit your yard, it is certainly an eye opener for us.

Exporter form Singapore - March 2006

My dealings with Ken Stout Motors Ltd have been excellent. I bought an XJ40 in July 2003, from Ken, and have since used only his workshop for service. The workshop team have that rare combination of abilities – they are technically competent, and handle themselves very well indeed, in their dealings with customers. In January 2006 I updated to an X308, again from Ken. Ken Stout Motors Ltd expended a good deal of labour, and applied some very high powered technical ability, to make good a fault which I discovered a couple of weeks after purchase. Diagnosis of the fault required several hours of patient, intelligent, technically demanding, work. There was no charge to me for that work, and no charge for the Jaguar which they made available for me whilst they attended to mine. I unreservedly recommend Ken Stout Motors Ltd., and I am most happy if this correspondence is made available to intending Jaguar purchasers, or to Jaguar owners seeking repair or service work.

Satisfied Jaguar enthusiast - March 2006

I just wanted to drop you a line to say how I did appreciate the treatment we had from your firm a few weeks ago when you repaired the rear wheel bearing in my Jaguar Sovereign. We were both most impressed eith the way you dropped everything and sprang into action to diagnose the problem, and then had the willingness to tackle the job as urgent next day so that we could get to Wellington and onto the ferry. The car ran beautifully for our return trip to Nelson. The local gurus are amazed at that crack in the bearing housing. Thank you very much from both of us for your courtesy and help. Best wishes etc

Visitor to Auckland from Nelson. - April 2005

Top marks, Andrew. Your suggestion worked well. Used Jill's hairdryer to soften the plastic, and a new and very sharp razor did the rest. Thanks for your idea - the results are 'as new' in appearance.

Taranaki Client - August 2004

Please pass on my thanks and gratitude to Andrew. I have recently been to busy to bring my Daimler in for small repairs so arranged for my sister to do this on my behalf. I am disappointed that I was unable to visit Ken Stout Motors personally, however, I am thrilled with the outstanding level of customer service provided by Andrew. Friendly, honest, exceptionally polite and customer focussed.

R.H. (happy lady customer) - March 2004

Many thanks for your reminder that a service was due on the Rover. However, due to the ongoing problems I was experiencing with the Rover, I was no longer feeling comfortable with it and so a few months ago I traded it for a Honda Civic. I would like to thank you and your wonderful engineers for the fantastic service you gave me over the last couple of years. I don't know how you put up with me sometimes - particularly when the vehicle was 'inactive' for so many weeks with the computer problem. Please convey my sincere thanks to the guys - a great team!

G.W. (Long-suffering client) - November 2003

Just seen your listing for our old car and boy it looks a million dollars, and nice of you to say it had been well maintained, which we had tried to do. Thank you once again for a great deal, and one of the best experiences we have had with a car firm, and we have bought and sold about 30 cars over the years.

D & S (Jaguar enthusiasts) - November 2003

I just want to thank you for the time and trouble you went to in order to help me with the problem I had with the intermittent cutting out and stopping. It seems the main cause was probably the high tension lead to the coil as since you checked the electrics out and tightened the connection, all has gone well without any problem with the engine missing or cutting out. I really appreciated your help in sorting the problem for me.

M.F. - October 2003

My father rang you a while ago and asked if you could supply two tappet shims, and a couple of days later they arrived. Thanks, what great people you are. Why? Because you were prompt and wouldn't accept any money. I know they are only worth a couple of bucks, but you still went to the trouble. Also, you have given me good advice over the phone relating to my Daimler.

J.C. - June 2000